Hello,

We hope you are keeping safe and well in these difficult times.

This is just a quick update for you on the current situation at Four D. As you may well be aware, the UK has been hit hard by the latest wave of the pandemic. As a result, we have had to further strengthen the controls in place to protect our staff and ensure a safe operating environment. We have managed to keep working throughout the crisis but with a number of staff self-isolating our output has been affected. We are doing everything we can to safely address the issues but we wanted to apologise in advance as our lead times for February and March may be a little longer than usual.

For those of you outside of Great Britain, deliveries are also being impacted by the new procedures due to Brexit (impacting on all exports) and the global disruption to shipping from the pandemic. We are trying to find the best options to minimise delays but at the moment it seems that all carriers are having the same issues and the extra costs can be considerable.

We hope and expect improvements to both of these issues in the coming weeks. Coronavirus cases in the UK are now falling and the vaccine roll-out programme is progressing very well. The Brexit related transport problems should start to improve as everyone adapts to the new procedures. There is some hope that the New Year holiday in China may help to solve some of the pandemic related shipping problems. However, it looks like we won’t see a complete return to normal until later in the year at the earliest.

At Four D, we will do our utmost to maintain a reliable service to you. I’m sure you are facing many of the same challenges and can understand the difficulties. It would be great if you could place orders a little earlier to allow us more time to get everything ready. We understand that this is not always possible but please bear with us if we can’t fulfil the order in the usual timeframe.

Thank you for your continuing support and understanding, it really is appreciated. We very much look forward to getting back to normal operating and service levels in the very near future

Best wishes

Joe Lewis

Business Development Manager